Life after Outlook

WDMCS Staff –  Welcome to life after Outlook.

Over the holiday weekend, we migrated out existing email from Microsoft Exchange/Outlook over to Google mail.  Please check back to this page for the updates, information, and instructions.

Q1.  How do I access my email now?
A1.  Open a web browser and visit  https://mail.google.com/a/wdmcs.org  and log in with your user name (the first part of your email address before the @wdmcs.org and your regular password.

Q2.  After I log in, I’m seeing new email and some older email  – but it appears that my email/calendar from May 1st to July 2nd is missing… what’s going on?
A3.  The migration is still currently running (as of Monday July 6th), so some individuals are still missing email/calendar items from that timeframe –  it appears that the migration won’t be fully finished until this evening and your messages should all be intact by then.

Q3.  I’m able to log in – but I’m needing some help, what resources are available?
A3.  We recommend these two resources…

Life after Outlook  http://bit.ly/1HGkEMj

Training Video for Google Mail:   http://bit.ly/1NKceUW

Q4.  I would like to reconnect my phone / iPads, are the directions available?
A4.

Directions for iPhone/iPads…

  1. Click on SETTINGS
  2. Click on MAIL, CONTACTS, CALENDARS
  3. Click on ADD ACCOUNT
  4. Click on GOOGLE
  5. Enter your Name, email address, and password –    after it connects you’ll have the option to select whether you want mail, calendar, contacts or all of your information.Please be aware!  If you are at school, please be sure you are connected to WDM-STAFF wireless, as you cannot connect to district email on the guest wireless network.Helpful Hint:  If you choose to sync contacts, your personal contacts in Gmail will be added to your iPhone/iPad and your personal contacts on your iPhone/iPad will now appear in Gmail.

How to connect your android phone..

There are two ways to connect your android phone. The first method is the easiest, and gives you immediate access to your email.  However, the catch to this method is that it will force you to use “conversation” view, which groups all messages with the same subject line together. If this is bothersome to you, please use Method 2 below.

Method 1 – Easiest Way

  1. Open the Settings app.
  2. Open Accounts & sync (some Androids call this Accounts)
  3. Tap Add account.
  4. Tap Google.
  5. Enter your full email address and tap next, then enter your password.
  6. Your phone is now connected to your WDMCS google account.
  7. Open the Gmail app on your phone (make sure you are using the Gmail app and not the one called Email). You will see your new account there. If you had a personal account already tied to your phone, you may need to choose the menu in the upper left, and select your WDMCS account from the drop down list.

Method 2

  1. On a computer, open your email.
  2. Go to the settings wheel in the upper right, and down to Settings.
  3. Click the tab for Forwarding and POP/IMAP.
  4. Choose the button next to Enable IMAP and then Save Changes.
  5. On your phone open the Email application.
  6. If you already have another account in this application, tap and the Settings.  If this is your first account, choose Others.
  7. Enter your full WDMCS email address and password, then tap Next.
  8. Tap IMAP Account.
  9. For ‘Username,’ enter your full email address
  10. Update the Incoming Settings:
    1. For ‘IMAP server,’ enter ‘imap.gmail.com
    2. For ‘Port,’ enter ‘993’
    3. For ‘Security type,’ select ‘SSL
  11. Tap Next and fill in the Outgoing Settings.
    1. For ‘SMTP server’ enter ‘smtp.gmail.com’
    2. For ‘Port,’ enter ‘465’
    3. For ‘Security type,’ select ‘SSL’
  12. Tap Next and continue through the setup options.  By default, most phones are set to check for new mail every 15 minutes, but this is one of the options you can set during the process.

Q5. How can I set up a way to preview messages, like it was in Outlook?
A5. Answer:  Click on the gear icon (settings), then click on Settings.  At the top on the menu tabs, click on Labs.  Once you’re in Labs, scroll down to Preview Pane and then click to enable it.  Be sure to Save changes (scroll all the way to the top or all the way to the bottom), then go back to your Inbox.  You’ll now see in the upper right-hand corner of your screen (next to the Settings icon) a new icon which will allow you to preview emails in the right side (vertical) or at the bottom of your email (horizontal).

Q6. I tried to copy/paste my signature line into Google and it doesn’t look right… what can I do?
Answer: You can’t copy/paste from Outlook over to Google – instead find your signature line in an old email in Google and copy/paste that into your signature line in Google.

Q7. Will I still receive a daily spam email summary?
No, daily spam email summaries will no longer be used. Instead, Google places all of your spam in a folder called SPAM.    Also keep in mind that all of your previous spam settings have been lost – Google will not allow us to import of our old preferences, you are welcome to set/mark your own spam preferences.

Q8. How to deal with contacts (multiples and incorrect addresses)  I sent a message to an @wdmcs.org email address – but it bounced back.. what’s happening?
A8. You will quickly notice that when you take a look at your Contacts, more than likely, there will be many showing that were not part of your personal contacts in Outlook.  If so, there’s no need to worry, just delete them!

To delete contacts in Gmail:

  1. Open your district Gmail account.
  2. Click the down arrow next to Mail in the upper left-hand corner of your screen, then click on Contacts.
  3. Click to checkmark (select) the contact in the Contacts list.  You may click on more than one contact in the list.
  4. Click the More button, then click Delete contact.

To edit a contact (to make changes to a contact):

  1. Open your district Gmail account.
  2. Click the down arrow next to Mail in the upper left-hand corner of your screen, then click on Contacts.
  3. Find and click on the name of the contact in the Contacts list.
  4. Make any changes you’d like to make.
  5. In the upper right-hand corner, click Save now.

Q9. All of my messages are listed in conversation view – how do I turn that off?
A9. By default, Gmail’s Conversation View is on.  You can change this setting so that replies are not threaded into conversations, but appear as individual messages in your Inbox.

  1.   Open your district Gmail account.
  2.   Click the gear in the top right corner.
  3.   Click on the Settings link.
  4.   Under the General tab, scroll down to the Conversation View section.
  5.   Click the radio button for Conversation view off.
  6.   Click the Save changes button way down at the bottom of the page.

Q10.  What happened to our photos that were in Outlook?
A10  Staff photos from Outlook did not transfer to Google. At this time, you are welcome to upload a photo of your own choice and we’ll be looking into uploading staff photos in the future.

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