West Des Moines Community Schools Technology

Problems with new accounts on Echo, Canvas, Clever and others

Sept 8th Update>>

We’ve been having problems with getting new accounts running for students in Canvas, Echo, and Clever.   The situation applies to any new students, students with name changes, or students with class roster changes.

At this time, we have tickets open with Clever,  Canvas, and Echo, as the issue is related some hidden problem that is stopping the interface that shares information between these systems.

Sorry, I don’t have any more information available yet, but will pass on more as soon as it’s available.