Category Archives: for Staff

Sync issues resolved

student working at computerUpdated Sept 17th:

The sync issues that we’ve been having for student accounts between Canvas, Echo, and Clever has been fully resolved.

Staff – if you are aware of any student who is unable to gain access to Google, Canvas, Clever, or Echo, please report it tech support right away so we can follow up on any individual cases.

 

 

 

@mchsi.com parents are not receiving emails from Infinite Campus Messenger

UPDATED 9/8/2017

We’ve learned that @mchsi.com users have not been receiving emails from Infinite Campus Messenger (which is typically daily announcements, etc that come from messenger@wdmschools.org

We’ve opened a ticket with MediaCom tech support, but are waiting for a resolution to the issue.

In the meantime, our recommendations are:

Option 1) Infinite Campus can take two email addresses per parent, you are welcome to add another email address that doesn’t use @mchsi.com

Option 2) If you’re looking for daily announcements, they are also posted online each, available at:

Valley : https://vhsannouncements.wordpress.com/

Southwoods: https://vswannouncements.wordpress.com/

Indian Hills: https://indianhillsannouncements.wordpress.com/

Stilwell: https://stilwellannouncements.wordpress.com/