Category Archives: Infinite Campus

Need help with the Infinite Campus Mobile App?

Unfortunately, our tech team at WDMCS doesn’t have any options within Campus where we can resolve your mobile app issues (such attendance not displaying or notifications not working on your phone), however,  we have learned that there are two tips that can help.
1) Delete the app off your phone, restart the phone.  Download the newest version of the app and then re-enter your campus id/password.  Whenever we’ve contacted Campus Support on phone app issues – this is always their first request, to make sure the newest version of the app is being used.
2) After that, if there are still issues, then they ask you to contact them directly at mobileportal@infinitecampus.com and they will need some information about your phone in order to assist you.

Issue with Google Chrome and Campus Gradebook

Nov 28, 2017

STAFF: Is it slow when saving to your gradebook in Campus?

There’s a known issue with the Google Chrome browser and the Campus gradebook.  You’ll notice that your grades will save, but it takes longer than normal.  At this time, there is no fix available – but you are encouraged to switch to Firefox or a different web browser to avoid the issue.