Jan 13th: Planned phone/internet outage at Operations ONLY 9am to 11am

Wed Jan 13th: There will be no phone or internet access at the Operations building ONLY, from 9am and will last approximately 2 hours.

How will that impact our schools?  During this time frame, you will NOT be able to contact Operations/Transportation via phone or email.

Why?  The City of West Des Moines is doing emergency work on underground fiber optics along Grand Avenue.  The fiber was recently damaged and is impacting city services and since we are sharing fiber in this area, our services (at Operations ONLY) will be impacted during the repair. Under normal weather conditions, this work would be done during the evenings – but with extremely low temps, the emergency work needs to be moved to the day time.

Results from Emergency Test Call on Oct 27th.

On Oct 27th at 7pm, we tested our emergency notification system by sending a test message to all parents and staff.  So how did the test go?. Overall, the results look really good. Here’s some quick stats related to the test call.

10 minutes = amount of time it takes to make the initial contact with all families.

10,982 =  total number of people that it contacts during that time.

During that time, here’s how many contacts were made:

• Over 13,000 phone calls
• 2,600 text messages
• 8,900 emails